Interpretation and Definitions
In plain English: Explains key terms used throughout this policy so everyone understands the same meaning.
The words with capital first letters have defined meanings. These meanings apply whether used in singular or plural form.
Definitions
- Account: unique account created to access our Service.
- Affiliate: entity that controls, is controlled by, or is under common control with us (≥50% ownership).
- Company ("We", "Us", "Our"): Euclideum Solutions Pvt. Ltd., 203A, Shiv Heights, Ambedkar Chowk, Thane West – 400601.
- Cookies: small files placed on your device containing browsing history details.
- Country: Maharashtra, India.
- Personal Data / Personal Information: any information relating to an identified or identifiable individual.
- Service: the website https://euclideum.com/.
- Service Provider: third-party companies/individuals processing data on our behalf.
- Usage Data: automatically collected data from use of or Service infrastructure.
- You: the individual or legal entity accessing/using the Service.
Collecting and Using Your Personal Data
In plain English: We collect contact details you provide, automatic usage/technical data, and use cookies to improve the experience.
Types of Data Collected
Personal Data
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
Usage Data
Collected automatically: IP address, browser type/version, pages visited, time/date, duration, device identifiers, mobile device info, etc.
Tracking Technologies and Cookies
We use Cookies, Web Beacons, tags, and scripts. You can refuse cookies via browser settings, but some features may not work.
Essential Cookies: required for core functionality (session, authentication).
Preference Cookies: remember choices (language, login info).
Non-essential cookies used only with consent (you can withdraw consent anytime).
Use of Your Personal Data
In plain English: We use your data to deliver the service, manage your account, send updates, fulfill contracts, provide support, improve the product, and meet legal obligations.
- Provide and maintain the Service
- Manage your Account & registration
- Perform contracts (purchases, services)
- Contact you (updates, security notices, support)
- Send news/offers about similar products/services (opt-out available)
- Handle your requests
- Business transfers (merger, acquisition, etc.)
- Data analysis, trend identification, service improvement
Retention of Your Personal Data
In plain English: We keep data only as long as needed for the purposes described or required by law typically up to 24 months for most categories after the relationship ends.
We retain data to fulfill the purposes of this policy and comply with legal obligations.
Typical retention periods:
- Account information: duration of account + up to 24 months after closure
- Support tickets & chat transcripts: up to 24 months after closure
- Website analytics / Usage Data / Server logs: up to 24 months
- Longer when required by law, for legal claims, backups, or your explicit request
After retention period ends: secure deletion, anonymization, or (for backups) eventual scheduled removal.
Transfer of Your Personal Data
In plain English: Your data may be processed or stored outside India. We use appropriate safeguards for international transfers as required by law.
Data is processed in India and possibly in other countries where our service providers or affiliates are located. We ensure appropriate safeguards are in place for cross-border transfers in line with applicable data protection laws.
Your Rights Access, Correction & Deletion
In plain English: You can request access, correction, or deletion of your data. You can also update/delete some information directly in your account.
You may update, correct or delete your information via your Account settings (if applicable) or by contacting us.
We may retain certain data when required by law or for legitimate business/legal reasons.
Security of Your Personal Data
In plain English: We use commercially reasonable security measures, but no method is 100% secure.
While we strive to protect your Personal Data, we cannot guarantee absolute security of transmission or storage over the Internet.
Children's Privacy
In plain English: Our Service is not directed at anyone under 16. We do not knowingly collect data from children under 16.
If you are a parent/guardian and believe your child has provided us with Personal Data, please contact us immediately. We will remove such information if we become aware of it without verified parental consent.
Changes to this Privacy Policy
In plain English: We may update this policy. You will be notified of material changes via email or prominent notice on the website.
We will post the new policy here and update the "Last updated" date.
You are advised to review this page periodically. Changes are effective when posted.
Contact Us
In plain English: Reach out if you have any questions about this policy or your data.